@[deleted]: This is a common php error and results often from the try to send headerdata after the body was already generated. The header can be modified by cookies or sessions, too. If you like to call our theme from a external directory you must ensure that headerdata are send before the body is generated. Ensure that external files, functions and code is not included twice and all links are updated correctly. There are a lot of other reasons, why this error can occur. You php error log can give you further hints...

a month later

Loving this guys thank you so much.Will gladly pay to keep this one on a roll if needs be

10 days later

I can't thank you enough for this theme. I too would gladly pay for a premium version it needs to be.Congrats on a great job!

5 days later

@[deleted] @[deleted]: Thank you for your warm words.

It's nice to see you like our theme. I checked at this moment the download stats and we have reached over 1000 downloads. Enjoy it! Sorry, for being not active. I enjoyed my winter holidays and after being back to work two weeks ago, customers and open jobs immediately pounced on me. Please stay tuned, I will update you the next days and have some surprises for you.

a month later

If I wanted to edit the "Welcome to the Support Center" text on the front page where would I find that...or how would I do it, as I have searched all the files for that pattern of text and what I found did not help (index.php) :)   We would like to replace "Support Center" with "Helpdesk".   Thanks!

6 days later

Just a quick message to thank you for the job,I jsut installed it, it works perfectly, thanks.do you have any idea about the date for the admin part ?

6 days later

DMTGMBH - hi, downloaded version 1.0.3.2, read the installation instructions, everything looks fine but the Staff Control Panel (Login Page) still looks like the osticket default theme.. unlike in your demo.. am i missing something? pls help me. thanks.btw, i love the theme.. great job with this one.

@[deleted]: after i m download this file dmt_theme_extended_basic_1.0.3.2.zip from this link   http://cloud.direktmarketingtool.de/index.php/s/uQ6GQ6Jp04tbUx2  i have an issue when extrat that file please help me 

@[deleted]: I very appreciated what do you did with the theme. :)But i have question about Frequently Ask Questions features, how user/client can see FAQ on this theme ?is it still bug ? Thanks..

4 days later

i had some customize on this theme(files open.inc.php and open.php) and then i received email like this on admin email with subject DB Error #1054 every 2 minutes.Unknown column 'cdata.subject' in 'field list'<br /><br />---- Backtrace ----<br />#0 (root)/include/mysqli.php(177): osTicket->logDBError('DB Error #1054', '[SELECT ticket....')<br />#1 (root)/include/staff/tickets.inc.php(275): db_query('SELECT ticket.t...')<br />#2 (root)/scp/tickets.php(506): require_once('/opt/osticket/u...')<br />#3 {main}What's wrong with the database? What should I do ?Please help anyone.. Thanks.

16 days later

Hey guys!I was wondering if anyone knows how to make this theme work all throughout OsTicket. I installed this theme but it only works on the client side. The agent side still looks like the old theme.Thanks in advance!

4 days later

Hi,I have installed the DMT theme file (dmt_theme_extended_basic_1.0.3.2.zip) on OSticket v1.9.12 . The system log was generating DB few errors regularly. Basically the errors are generated by invalid column names in the SQL statement. I have replaced two of the SQL statements in the class.ticket.php with the SQL statements from the original class.ticket.php file and DB errors stopped.This may help if somebody is facing the similar issue.

23 days later

Hello thereFirst, thank you for the excellent theme! It really enhances the experience of the system.I've got a question though.I would like to change the order of the elements in

the 'info' element that's on every Client side ticket page. it looks like the user belongs to a certain department,

But the department actually tells who's working on the ticket on admin/agent side. It's a bit confusing for people creating an account and adding a

ticket. Alternatively could I just hide an element?Thanks,Daniel

department.PNG

Okay, I found the answer. It's in the /include/client/view.inc.php.Would it be complicated to have custom fields appear in the info box instead of above the main ticket element? As you can see I'm not a php expert at all. ;)

By custom fields I mean the Form Fields that you can add in the Ticket Details.

Another small issue. When adding custom fields to the Contact information form they appear shorter on the user registration page, although i've selected "Short Answer" which is the type for the default ones. In the php I can see that the fieldsets have different maxlenghts and sizes. In the CSS I wasn't able to influence this though.  Do you know in which php file this can be changed?Thanks!Daniel

lenght.PNG

lenght2.PNG

lenght3.PNG

@[deleted]The length of the fields can be set by clicking on the config button next to the field. Gambling around with "size" will lead you to success. ;o)

Thanks, that was too easy. Now it looks good. Firefox doesn't open the config option.

4 days later

Hello , I base on your 's customize the color and bg ,Everything good ,expect there is no notification message about Error in register page . https://snag.gy/0AsQ62.jpgwhich osTicket default does https://snag.gy/Unmxik.jpgHow can I fix this ?Thanks